Privacy Policy
Privacy Policy
Effective Date: March 16, 2024
Welcome to Citadel Cloud Management, operated by OKS Citadel LLC. We’re committed to protecting your privacy and ensuring you have a safe and enjoyable experience when visiting our website located at www.citadelcloudmanagement.com. Your privacy is important to us, so we’ve developed this Privacy Policy to explain how we collect, use, disclose, and safeguard your information.
Information We Collect
When you visit our website, we may collect certain information about you automatically, including your IP address, browser type, operating system, referring URLs, and other usage information. We may also collect personal information that you voluntarily provide to us, such as your name, email address, phone number, and any other information you choose to provide when contacting us or subscribing to our services.
How We Use Your Information
We may use the information we collect for various purposes, including:
– Providing, maintaining, and improving our website and services.
– Communicating with you and responding to your inquiries.
– Sending you newsletters, promotional materials, and other communications.
– Analyzing trends and user behavior to enhance user experience.
– Protecting our rights and property and complying with legal obligations.
Cookies and Similar Technologies
We may use cookies, web beacons, and other similar technologies to collect information and enhance your browsing experience. Cookies are small files that a website or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.
Data Security
We take the security of your information seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, disclosure, alteration, or destruction.
Third-Party Links
Our website may contain links to third-party websites or services that are not operated by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.
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Children’s Privacy
Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete such information from our records.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or our practices, please contact us at:
OKS Citadel LLC.
Citadel Cloud Management
17819 Fox Nut Lane
Hockley, Texas 77447
USA
Email: info@citadelcloudmanagement.com
Thank you for choosing Citadel Cloud Management.
We appreciate your trust in us and are committed to protecting your privacy and providing you with a positive experience.
Privacy Policy for Citadel Cloud Management Mobile Application
Effective Date: March 16, 2024
Welcome to Citadel Cloud Management, operated by OKS Citadel LLC. We prioritize safeguarding your privacy while providing you with a seamless mobile application experience. This Privacy Policy outlines how we collect, use, disclose, and protect your information in compliance with legal requirements and industry best practices.
1. Data Collection and Storage
(a) Privacy Policies:
Our mobile application includes a link to this privacy policy within the app itself, easily accessible for your reference. We are committed to transparency and will:
– Identify the data collected by our app, the methods of collection, and the purposes for which it is used.
– Ensure any third parties with access to user data adhere to the same privacy standards outlined in this policy.
– Describe our data retention and deletion policies, as well as the process for users to revoke consent or request deletion of their data.
(b) Permission:
We obtain user consent for data collection, even if the data is initially anonymous. Access to paid functionality is not contingent upon granting access to user data. Users have the right to withdraw consent easily. We ensure our purpose statements comprehensively detail data usage.
(c) Data Minimization:
Our app only requests access to data essential for its core functionality. We adhere to the principle of collecting and using only necessary data.
(d) Access:
We respect user permission settings and refrain from coercing unnecessary data access. Alternative solutions are provided for users who decline data access.
(e) Account Sign-In:
While account creation enhances user experience, it’s not obligatory for basic app functionality. Users are empowered to delete their accounts within the app. We minimize the necessity of personal information unless directly relevant to the app’s core functionality.
(f) Developers’ Conduct:
We strictly prohibit any attempts to obtain passwords or private data surreptitiously. SafariViewController is employed transparently, and user consent is paramount in all interactions.
(g) Third-party Compilation:
Our app does not compile personal information from indirect sources without explicit user consent.
2. Data Use and Sharing
(a) User Permission:
Data usage, transmission, or sharing requires explicit user permission. We provide detailed information on data utilization and its purpose. Any repurposing of collected data necessitates additional consent.
(b) User Profile Building:
Our app does not attempt to construct user profiles from collected data or encourage others to do so.
(c) Prohibited Activities:
We strictly prohibit unauthorized contacts using collected data and refrain from storing contact information for personal use or distribution.
(d) Health Data:
Special care is taken with health-related data, ensuring it’s only used for intended purposes and not disclosed for unauthorized use.
3. Kids’ Privacy
(a) General Practices:
We adhere to children’s privacy regulations, ensuring minimal data collection and excluding third-party analytics or advertising in apps intended primarily for kids.
(b) Third-party Usage:
Limited third-party analytics or advertising may be permitted under certain guidelines.
4. Location Services
We use Location Services only when directly relevant to app features, with user consent always sought beforehand.
5. Intellectual Property
We strictly adhere to intellectual property laws, ensuring our app content is either original or properly licensed.
6. App Store Reviews
Respectful and relevant responses are provided to user reviews, adhering to ethical communication practices.
7. Developer Identity
Accurate representation of our identity on the App Store fosters customer trust, and we maintain updated information for transparent engagement.
8. Discovery Fraud
We uphold integrity in the App Store ecosystem, refraining from any activities that manipulate app discovery metrics.
9. App Quality
We prioritize high-quality app content and services, addressing customer concerns promptly to maintain trust.
Thank you for choosing Citadel Cloud Management. If you have any questions regarding this Privacy Policy or our practices, please contact us at:
OKS Citadel LLC.
Citadel Cloud Management
17819 Fox Nut Lane
Hockley, Texas 77447
USA
Email: info@citadelcloudmanagement.com
Your trust is paramount to us, and we are committed to protecting your privacy and providing you with a secure and rewarding mobile application experience.
